Brinck, T., Gergle, D., & Wood, S.D. (2002). Designing Web Sites That Work: Usability for the Web. Morgan Kaufman.
The chapter we had to read introduced the Pervasive Design Process:
I thought it seemed like a good basis for any project and very much relates to the Production Pipeline (CGT 581) course I’m currently taking. It also reminds me of Cooper’s similar (yet clearly different) Goal-Directed Design Process, which consists of six phases: Research, Modeling, Requirements, Framework Refinement, and Support.
There are definite overlaps in the two, such as speaking with your stakeholders or creating a requirements definition. I guess the major difference would be the introduction of personas in Cooper’s process. Brinck et al. also go more into detail on Resources (like budget and staff) than I recall Cooper doing.
This reading has some good advice; I especially appreciated the insight on how to decide on what method to use. It should prove useful to my own study.